Shipping & Digital Delivery Policy
Embroidery Super Deal sells digital machine embroidery designs. Our products are digital downloads and no physical products are shipped.
Digital Delivery
After your payment is successfully completed, your purchased embroidery files are available for download electronically. You can access your downloads through the order confirmation/download page and your customer account when applicable.
Because all products are delivered digitally, there are no shipping or handling charges and no physical package will be mailed.
Processing Time
Digital products are generally available immediately after successful payment. In rare cases, payment processing or technical issues may temporarily delay access.
File Formats
Product formats vary by product and are identified on the applicable product page. Our embroidery designs are offered in common machine embroidery formats including PES, DST, EXP, JEF, HUS, VIP, VP3 and XXX. Embroidery fonts may also include Embrilliance BX where indicated.
Download Assistance
If you experience a problem accessing your purchased files, please contact us through the contact information provided on our website and we will assist you.