Contact

Please send any questions or concerns to our support staff below. Be sure to check our FAQ HERE before emailing. Most questions can be answered by checking our FAQ

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4 thoughts on “Contact

  1. Please send me the download for $20.00 for entire site. I paid for it and did not receive the download button.

    1. Hi! Please log back in and all prices should show $0. You have to add each/individual packs to your cart then check out.

      Rest assured that there is no rush to download any of the packs. Once you have purchased our $20 deal you will have lifetime access to download all the embroidery designs CURRENTLY on our website. Forever after when you log into our website all the packs will show up as free and you can download them at your own convenience.

      Hope this helps.

      Thank you!

  2. I purchased order 104644, in January, the items are in my cart, but I can’t figure out how to download them, could I please have you reply and give me instructions. Thank you, Doris Sullivan

    1. Hi! Please log back in and all prices should show $0. You have to add each/individual packs to your cart then check out.

      Rest assured that there is no rush to download any of the packs. Once you have purchased our $20 deal you will have lifetime access to download all the embroidery designs CURRENTLY on our website. Forever after when you log into our website all the packs will show up as free and you can download them at your own convenience.

      Hope this helps.

      Thank you!

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